ZAHRA JUNAID BAWAZIR

ZAHRA JUNAID BAWAZIR

Admiration, or Data entry

Dubai,P.O. Box: 60322

Profile summary

An independent, creative, and hard-working person, looking for an opportunity to work in a productive environment.

Career highlights

extensive Administrative and Finance Multilingual and Culturally Adaptive ,: Over 10 years of experience in logistics, finance, customer service and administrative coordination across reputable organisations such as Al Seer Group, Ministry of Health and Emirates Bank Group Fluent in Arabic, English and Urdu, supporting clear communication in multicultural environments

Key skills

Skills
PowerPointMS WordMS Excelcreativetime managementcustomer service orientedorganizational skillsoral and written communication skillswork independentlyteam work oriented

Professional experience

Standard Operating ProcedureFeb 2023 - Present
Al Seer Logistic Finance

14 February 2023 Handling credit note processing against customer returns for food and nonfood delivery Taking care of updating tracker files for Refusal /GRV/write off Processing company

  • Handling credit note processing against customer returns for food and nonfood delivery
  • Taking care of updating tracker files for Refusal /GRV/write off
  • Processing company
Logistic finance department Consumer Support – SOPFeb 2023 - Present
Al Seer Group
Medical sectary/customer serviceNov 2006 - Mar 2009
Ministry Of Health

Dental Department 27 November 2006 - March 2009 Maintain Client relations and provide good customer service and follow up with all client and referral customers. Sending, receiving letters and result for the dental technician and dental assistant, attending telephone & thanking messages Checking examining application forms typing letters and report Assisting in filing

  • Maintain Client relations and provide good customer service and follow up with all client and referral customers.
  • Sending, receiving letters and result for the dental technician and dental assistant, attending telephone & thanking messages
  • Checking examining application forms typing letters and report
  • Assisting in filing
Department CoordinatorApr 2006 - Oct 2006
Emirates Bank Group

Answering telephone and attending to customer queries. Meeting and greeting customers. Sending and receiving faxes, e-mails, and mails. Record keeping, filing typing, and document control. Handle stock keeping and inventory control and logs.

  • Answering telephone and attending to customer queries.
  • Meeting and greeting customers.
  • Sending and receiving faxes, e-mails, and mails.
  • Record keeping, filing typing, and document control.
  • Handle stock keeping and inventory control and logs.

Education

Certificate, Office ManagementJun 2004
New Horizon Institute
Certificate, Administration TechnologyJun 2003
Dubai Women's College
High School or equivalent, ArtJun 1999
Sukayina High School

Certifications

Evaluation certificateMinistry of Health (charge Technician)
Certificate of completionEmirates Bank Group (Project Tafawouq Workshop) professional business writing